fo77's Privacy Policy
Your personal information is completely secure with us. This policy clearly explains how fo77 collects, uses, and stores data.
Introduction and Scope
fo77 ("we", "us", or "the platform") operates a trusted online gaming service for users in Bangladesh. When you register, log in, or use any of our services on fo77, you agree to this privacy policy. The terms set out in this policy are consistent with the data protection guidelines in effect in Bangladesh.
Purpose of This Policy
The main purpose of this privacy policy is to clearly inform you about what types of information fo77 collects from you, why that information is collected, how it is used, and what steps we take to protect your information. We believe that protecting user privacy is a fundamental responsibility, and fo77 is fully committed to fulfilling that responsibility.
Section 1 — Types of Information Collected
fo77 collects only the information necessary to provide its services. A detailed breakdown of the information collected is given below.
Personally Identifiable Information
Information you provide at the time of registration:
- Full name and date of birth
- Email address and mobile number
- National ID card or passport number (for KYC verification)
- Current address
Financial Information
Information required for payment processing:
- bKash, Nagad, or Rocket account number
- Deposit and withdrawal transaction history
- Wallet balance information
- Date, time, and amount of each transaction
Technical Information
Information collected automatically when you use the platform:
- IP address and device type
- Browser version and operating system
- Login date, time, and location
- Cookie and session data
Gaming Activity Information
Information related to your activity on the platform:
- Play history and bet amounts
- Win and loss records
- Bonus and promotion usage details
- Game preferences and session duration
Section 2 — Purpose of Information Use
fo77 uses the information collected for the following legitimate purposes. Personal information is not sold to any third party without your consent.
Service Delivery and Account Management
Information is used to create, manage, and verify your account. This information is needed to ensure secure login, provide password recovery assistance, and detect suspicious activity. Ensuring the security of your account is our top priority.
Payment Processing
Financial information is used to complete deposit and withdrawal transactions via bKash, Nagad, and Rocket. Every transaction is recorded in accordance with the minimum deposit of ৳300 and withdrawal of ৳500. Withdrawals are generally processed within 5–30 minutes.
Personalized Experience and Analytics
Information is analyzed to display relevant offers and promotions based on your gaming preferences and activity. This information also helps improve platform performance and plan new features.
Security and Fraud Prevention
Information is analyzed to detect and prevent money laundering, fraud, and other unlawful activity. Maintaining the security of every account and ensuring the overall protection of the platform are part of this process.
Communication and Customer Support
Your email address is used to communicate important updates, policy changes, and responses to your requests. Session information is also stored when providing 24/7 live chat support.
Section 3 — Cookies and Tracking Technologies
What Are Cookies and Why Are They Used
Cookies are small text files stored in your browser. fo77 uses cookies for the following reasons:
- Essential cookies: To maintain login sessions and keep the platform secure — these are necessary.
- Functional cookies: To remember your language preferences and settings.
- Analytics cookies: To collect anonymous statistics for understanding platform usage.
Cookie Controls
You can reject or delete cookies from your browser settings. However, please note that disabling essential cookies may prevent some features of the platform from working correctly. Continuing to use fo77's services means you have consented to the use of essential cookies.
Summary
- Session cookies: deleted when the browser is closed
- Persistent cookies: deleted after a set period
- Third-party cookies: used for analytics
- Local storage: used to save preferences
Section 4 — Data Sharing and Disclosure
fo77 does not sell your personal information to third parties. However, there are certain situations where sharing information may be necessary.
Service Providers
We rely on trusted third parties for services such as payment processing (bKash, Nagad, Rocket), technical infrastructure, and customer support. These providers receive only the information needed to carry out specific tasks and may not use it for any other purpose.
Legal Obligations
fo77 may be required to disclose necessary information in response to Bangladeshi law, court orders, or valid requests from government authorities. Such disclosures are limited strictly to what the legal requirement demands.
Business Transfers
In the event of a change in fo77's business structure (such as a merger or acquisition), user information may be transferred. In such cases, you will be notified in advance and the new policy will apply.
Section 5 — Data Security Measures
SSL Encryption
All data transmissions are encrypted using SSL/TLS technology.
Firewall Protection
Advanced firewall technology prevents unauthorized access.
Access Control
Only authorized personnel can access specific data.
Regular Audits
Regular audits are conducted to ensure system security.
Section 6 — Data Retention Period
Data for Active Accounts
All information is retained for as long as your account remains active. This information is necessary to maintain service quality and security.
Data After Account Closure
Even after an account is closed or deactivated, certain information may be retained for a defined period to meet legal obligations, resolve disputes, and ensure security. Financial transaction records are kept for the period required under applicable Bangladeshi law.
Data Deletion Requests
Where there is no legal obligation to retain it, you may request that your information be deleted. Send such requests to [email protected] and we will consider your request through the appropriate process.
Section 7 — Your Rights
fo77 believes that users have the right to control their own information. Your key rights are described below.
Right to Access
You may request to view the information stored in your account at any time. We will provide you with the details of that information within a reasonable time.
Right to Correction
If any of your information is incorrect or incomplete, please request a correction. Some information can be corrected directly from account settings; otherwise, contact the support team.
Right to Object to Processing
You have the right to object to marketing communications or certain types of data processing. However, it may not be possible to stop processing information that is essential for operating the service.
Right to Data Portability
In certain circumstances, you may request your data in a structured, common format. Send this request to [email protected].
Section 8 — Minor Protection
21+ Age Restriction
All fo77 services are for users aged 21 and above only. Age is verified at the time of registration. We do not knowingly collect information from anyone under the age of 21.
If we suspect that a minor is using the service, the relevant account will be suspended immediately and any information collected will be deleted.
Section 9 — Policy Changes
Change Notification
fo77 reserves the right to update this privacy policy at any time. For significant changes, we will:
- Display a clear notice on the website
- Send a notification to your registered email
- Update the "Last Updated" date at the top of this page
Continuing to use the service after changes are made means you have agreed to the new policy. We therefore recommend reading this policy regularly.
Section 10 — Contact Us
Please contact us for any questions, complaints, or information requests related to the privacy policy.
Email: [email protected]
Live Chat: Support in Bengali available 24/7
We generally respond to privacy-related requests within business working days. For urgent matters, please use live chat.